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Small
Business Consulting |
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client
benefit examples
See
what some of our clients are saying about the services we provide:
"We've
had 100 guys come in here to talk about our web site, but no one gave
us the kind of useful information you did."
A
retail jeweler had created a web site through an on-line mall
provider. They were achieving some sales through the site, but had no
real marketing built into the design. The site developers had provided
a list of "things you can do to promote your site", but had
not provided any direct marketing for the site beyond listing it in
the mall directory and submitting it to a few search engines.
After
pointing out numerous ways that the marketing could be improved, even
within the existing structure of the site on the mall, the jeweler
elected to commit to a new, effectively designed site. Work
begins in May 2001.
"This is the kind of follow-through and communication I
thought only
happened in dreams."
This
small business client had a number of problems that included modifications to a web
site that was not producing the business leads that it should,
difficulty in finding appropriate software for operations support,
upgrades needed to office equipment and support arrangements for the
resulting improvements, and a slow internet connection that was
hampering the ability to communicate effectively with clients.
After the initial visit, we provided an outline of the steps that
needed to be taken to correct the problems, and immediately
scheduled
visits with specialists in each of the areas to discuss specific
alternatives.
"Thanks for trying to help us with all our computer problems. I finally feel we have someone in our corner."
An
operating group within a larger organization needed local computer and
software support for a critical application, but the support team for
the parent organization was located 250 miles away. We were able
to visit and work with them to provide direct, personalized
support,
explaining issues about software configurations, installing new
equipment, and clearing up problems with internet connections.
Our experience with the critical application was an added benefit to
the client in this case.
"Your
involvement in our project saved us $150,000!
"
A
chain of quick service restaurants needed to upgrade its software that
provided all its management information on the operation of its
business. Unfortunately, the software developer had been
acquired by another company and was no longer supporting the POS
("Point Of Sale") equipment in use in the stores. The
supplier of the POS equipment had a software application intended to
meet the reporting needs, but it did not report in a manner that was
consistent with the structure of the client's business.
Our
support enabled them to identify a different software application in
use in California, from a developer who was not currently operating in
Texas, and to coordinate the communication between vendors to make the
system work for them. Their only other alternative was to upgrade all
their POS equipment in all stores in order to changeover to a
different management reporting application. This was a
substantial cost avoidance, and does not consider the additional
business disruption that would have occurred if their managers had to
learn an entirely new system.
"I would
never have gotten it done by myself!"
An attorney working from his home office had not been able to retrieve his e-mail for months. He
did not have the time or experience to investigate the cause, and was getting along without his communication. We determined that he had cable service installed in his home, and recommended that he sign up for internet access through his cable connection. We
helped make the arrangements, recommended and installed some upgrades to the office software that he was using, and showed him how to search for legal documents and references over the internet. As we left his office after showing him the internet search that he now had available,
he was online, reviewing a legal brief pertaining to a matter he was currently handling for a client.
Call
or write us now to arrange for a free initial consultation to identify
the ways that you can experience the improvement in your business that
others have.